Desktop vesion No audio output/glitches!

UDO Audio Gear Super 6
1

Hi

I´m 3 days into my UDO desktop and unfortunately I have some problems with the output not working.

Sometime after turning the UDO on there´s no audio from the output or headphone.
I will need to do a turn off/on to get the audio back, sometimes I have to do it 2-4 times and if it´s not working, leaving the UDO turned off for 5 minutes.
I also have experienced the audio stopped working while surfing the presets, changing to manual mode didn´t solve this.

I know a fellow desktop user has had similar problems and I messaged UDO about this too an hope they will get back to me in the coming week. Hopefully it´s just some firmware bug or fix, but I was wondering if any other users have had problems with the desktop?

best

Ringo

2

That might have been me. It was merely an issue of the power supply not being fully pushed into the power socket on the back of the S6. I would pull it out and push it in again firmly while the S6 is off.

1 Like
3

Hi.

Thanks for your reply.

The problem that I’m having is already known by UDO and hasn’t anything to do with the power cable. A user from another forum has been in touch with UDO and they are working on it.
It’s not a hardware thing but to due with software, I was told, so I shouldn’t worry too much!

4

Hi there, was curious if you ended up figuring out root cause of the issue?

5

Yes. It went away after the last fw update